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Privacy Policy

Dedicated to Science, Dedicated to You

Privacy Policy

Advion, Inc. (“Advion,” “we,” “our” or “us” herein) is globally dedicated to protecting and respecting the privacy of its users, partners and general contacts. We have updated our global privacy policy effective as of May 25, 2018 (the “Privacy Policy”).

Recent changes in privacy laws, particularly in the European Union (“EU”) with the introduction of the General Data Protection Regulation (“GDPR”), have caused us to review our policies and procedures for communicating with those living in the EU, and others whose “Personal Data” (defined below) may be subject to the GDPR, as we export data for processing within the EU, but primarily at the Advion headquarters, located in the United States. We have not significantly changed our practices and policies as many of the GDPR’s requirements are current best practices that we already adhere to, and apply to Data Subjects and individuals in all countries. We generally do not process special categories of Personal Data, and where there are exceptions to this rule, we will not further process such data except as we may notify you from time to time. Our organization follows strict compliance with the California Online Privacy Protection Act, the US CAN-SPAM policy, and the GDPR across all platforms of communication.

This Privacy Policy explains how we process your information (which, for all purposes of this Privacy Policy, includes, and is not limited to your “Personal Data”) that is acquired from a number of different sources. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personal Data in accordance with our website, mobile sites and other digital services and products controlled by Advion with reference to this Privacy Policy.

Under the GDPR, “Personal Data” means any information relating to an identified or identifiable “Data Subject;” specifically including, but not limited to, name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that Data Subject. A Data Subject is an identifiable natural person, i.e., one who can be identified, directly or indirectly, in particular, by reference to Personal Data. Processing means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. “Process” and “processed” have a corresponding meaning.

The GDPR prohibits the processing of “special categories” of Personal Data unless certain exceptions apply, because this type of data could create more significant risks to a Data Subject’s fundamental rights and freedoms. For example, an unauthorized disclosure of “special categories” of Personal Data may put Data Subjects at risk of unlawful discrimination. For this purpose, processing of “special categories” of Personal Data includes processing of: (i) Personal Data that reveals; (A) racial or ethnic origin, (B) political opinions, (C) religious or philosophical beliefs, or (D) trade union membership; or (ii) (A) genetic data, (B) biometric data for the purpose of uniquely identifying a natural person, (C) data concerning health; or (D) data concerning a natural personal’s sex life or sexual orientation.

This Privacy Policy details how we handle information collected from you or provided to us about you, how your information will be processed, as well as how it will be stored by us, specifically:

  • What information we collect about you
  • How and why we process your information, including how we share your information and with whom
  • How we protect your information
  • How we store your information
  • Our legal bases for processing your information
  • Privacy management (how you can exercise your rights under applicable law)

What information we collect about you

We may collect and process data from the following sources:

  • Information provided by you: When ordering, registering or subscribing from forms on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.
  • Automatically collected information: Non-identifying information from cookies may be collected to enhance your website experience; however, cookies can be disabled on your individual computer and website browser if desired without restricting access to any material on the site. We do not use cookies for tracking purposes.
  • IP Address: Your IP address may be used via the data that we obtain automatically through the use of cookies or similar tracking technologies. This is intended to make the Advion site easier to use by anticipating your information, while in no way storing or tracking any of the IP data collected.
  • Outside sources: We may collect information offline from sources such as conferences, advertising, and individual relationships.

How and why we process your information, including why we share your information and with whom

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, or browse the website in the following ways:

  • To provide you with Advion product materials to fulfill your request (including digital literature such as brochures, application notes, product notes, etc.).
  • To send periodic emails regarding your order or other products and services.
  • To follow up with you after correspondence (live chat, email or phone inquiries).
  • To offer updated legal and privacy information regarding your Personal Data.

Advion maintains the majority of the information, however we reserve the right to share your information if necessary to do so to fulfill a contractual obligation or to direct your inquiry to the appropriate individual. In this regard, we may share your information with our business partners, distributors and payment processors. All third-party agreements will meet or exceed the standard set by the GDPR. We may transfer data to countries other than the country in which the information was collected; however, the data is managed through secure platforms which are listed below in the “How we store your information” section.

How we protect your information

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our website as safe as possible. These include:

  • Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
  • A variety of security measures are implemented when users enter, submit, or access their information to maintain the privacy and security of personal information.
  • All transactions are processed through gateway providers and are not stored or processed on our servers.
  • No third-party disclosure, links, products or services are offered. We do not sell, trade or otherwise transfer your Personal Data to outside parties.

How we store your information

Compliance with the GDPR, the EU-US Privacy Shield, and US CAN-SPAM mandates are all strictly adhered to.

  • Customer Relationship Management (CRM) platform: Our CRM platform allows access to limited Personal Data to provide customer fulfillment, marketing opportunities, and individual follow up. This data is stored on external third-party servers that exceed compliance standards. Read more about our CRM third-party security policy here.
  • Marketing automation platform: Our website integrates a marketing tool that provides an optimal user experience. Any Personal Data managed by this platform is stored on a secure third-party server that exceeds compliance standards. Please review the independent marketing automation platform privacy policy here.
  • Google: Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. Google, as a third-party vendor, uses cookies to serve ads on our website. Google’s use of cookies enables it to serve ads to our users based on previous visits to our website and other sites on the Internet. Users may opt-out of the use of cookies by visiting the Google Ad and Content Network privacy policy or by activating Google’s opt-out browser add-on, available here.
  • Demographics and Interests Reporting via Google Analytics: We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together track visitor demographics, time on site, and page views.

Our legal bases for processing your information

Under the GDPR, Advion must have a legal basis for processing Personal Data. We have determined that we will use one of three lawful bases for processing Personal Data where the GDPR is triggered:

  1. Consent – in some cases Advion may request your consent to collect and process your Personal Data. You may later withdraw your consent by contacting us as described in the “Privacy Management” section.
  2. Contractual – in some cases processing of Personal Data may be necessary for legal compliance or for execution of a contractual obligations. You may not be able to opt-out of this processing, or if you do we may not be able to fulfill our legal or contractual obligations.
  3. Legitimate interests – Advion may collect and process your Personal Data based on the legitimate interests of Advion in communicating with you about our products and services. You will be offered clear opt-out at the point of collection as well as in every message we send, and you may opt-out at any time as described in the “Privacy Management” section.

Privacy Management- Your Rights:

  • In certain specific circumstances, you have a right to:
    • request a copy of any Personal Data that we hold about you,
    • ask us to make corrections to inaccurate or incomplete data about you,
    • ask to receive your Personal Data in a machine-readable format and for Advion to transmit that data to another data controller of your choice,
    • request the erasure of your Personal Data,
    • seek restriction of the processing of your Personal Data, and/or
    • object to the processing of Personal Data about you.
  • If you would like to exercise any of these rights, or to opt-out of any further communications from us, you can email us at info@advion.com or follow the ‘opt-out’ instructions that will be included with all direct marketing communications.
  • Marketing outreach: Based on your regional data privacy laws and regulations, we inform contacts, as appropriate, prior to collecting your data if we intend to use your data for marketing purposes. You may opt-out at any time.
  • Data breach: In accordance with fair information practices and the GDPR we will notify you via email within 1 business day if we determine a reportable data breach involving your information has occurred.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Contacting Us

If there are any questions regarding this Privacy Policy, you may contact us using the information below.

Advion
61 Brown Rd., Suite 100
Ithaca, NY 14850
Unites States
info@advion.com
607-266-9162

California Residents:

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared – See more here.

According to CalOPPA, we agree to the following:

Users can visit our website anonymously. Once this Privacy Policy is created, we will add a link to it on our home page or at a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

  • On our Privacy Policy Page

You can change your personal information:

  • By emailing us at info@advion.com
  • By calling us at 607-266-9162

Effective January 1, 2019, Advion will comply with the applicable requirements of the California Consumer Privacy Act of 2018. Please carefully review any updates to this Privacy Policy for more information.

International Commissioners Office (ICO) United Kingdom Compliance Statement
Advion is registered and in compliance with UK Information Commissioner Office (ICO) standards.

Last Edited on 2019-09-09 / Updated 2023-08-28

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Privacy Policy

Effective date: 08/28/2023

Interchim and our affiliates (collectively, “Interchim”, “us”, “we”, or “our”) respect the privacy of our website visitors, customers, and other contacts (”you” or “your”). This Privacy Policy describes how we collect, process and safeguard personal information that is collected via our websites at www.interchim.com and subdomains (the “Website”), and other digital services and products (collectively with the Website, the “Services”), or when applying for a job. It also tells you about your rights and choices with respect to your personal information, and how you can contact us if you have any questions or concerns.

 

Please read this Privacy Policy carefully. If you do not agree with this Privacy Policy or any part thereof, you should not access or engage with any of the Services. If you change your mind in the future, you must stop engaging with the Services and you may exercise your rights in relation to your personal information as set out in this Privacy Policy.

 

Personal information we collect

Personal information you provide to us. You may provide us with the following personal information about you:

 

  • Account information: When you create an account on our Services, we collect your title, first name, last name, email address, password, company name, billing address and professional fields of interest.
  • Contact information and communications: We may collect your contact information and other personal information such as your email address, phone number(s), address(es), company name or employer and job title when you contact us via email, telephone, or by other means. When you contact us, you also provide us with the content of your communications.
  • Order information: When you make an order on our Services, we collect personal information such as information on the orders you have made, billing address, name of your company or employer, and delivery information. Our third party payment provider Ingenico processes payment information on our behalf.
  • Professional information: When you apply for a job with us, through the careers page on our Services or otherwise, we may collect your professional information, such as your educational and professional background, information on your skills and experience, and any other information you decide to provide to us as part of your application, for example your resume.

 

Information we receive from third parties. We may obtain your personal information from other sources, such as:

 

  • Social media platforms: We maintain pages on social media platforms, such as LinkedIn, Facebook and X (formerly Twitter). To the extent you engage with such social media platforms, you or the platform providers may provide us with information, such as your social profile information and communications, and we will treat such information in accordance with this Privacy Policy.
  • Recruitment agencies: if you are applying for a job with us, we may collect personal information about you from a recruitment agency.
  • Exhibitions: Organisers of exhibitions where we showcase our Services and other products sometimes share visitors’ personal information with us.

 

Automatic data collection. We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with the Services and our communications with you, including:

  • Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 3G).
  • Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Services, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them.

We collect this information using cookies and other similar technologies. Some cookies are essential to use our Services and some are optional. We need your consent to deposit non-essential cookies on your computer. If you do not consent, we do not deposit any cookie or similar technologies which are non-essential for the Services. For more information, please read our Cookie Policy.

 

How we use your personal information

We will use your personal information for one or more of the purposes set out below.

 

  • To provide the Services. We use your personal information to process your orders and payments and to ship and deliver the products you ordered via our Services. We do so to perform our contract with you.
  • To provide you with support, and to respond to your questions, requests, and complaints. If you reach out to us for support, or to ask us a question, we use your personal information to respond and resolve your queries and to facilitate support to perform our contract with you or when it is in our legitimate business interests to do so.
  • Improving, monitoring, personalizing, and protecting our Services. It is in our legitimate business interests to improve and keep our Services safe for our users, which includes:
  • understanding your needs and interests, and personalizing the Services and our communications;
  • troubleshooting, testing and research and to keep the Services secure; and
  • investigating and protecting against fraudulent, harmful, unauthorized or illegal activity.
  • We may collect and use personal information about you for marketing purposes, including for direct marketing as permitted by law. You can opt out of such communications by following the unsubscribe mechanism on any communication, or by contacting us as provided in the Contact Us section below. Except where consent is required, we undertake such marketing on the basis of our legitimate business interests. Where we seek your consent, you may withdraw your consent at any time.
  • Compliance and protection. Compliance with the GDPR, the EU-US Privacy Shield, and US CAN-SPAM mandates are all strictly adhered to. We may use personal information to comply with legal obligations, and it is in our legitimate business interests to use your personal information to defend us against legal claims or disputes, including to:
  • protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
  • audit our internal processes for compliance with legal and contractual requirements and internal policies;
  • enforce the terms and conditions that govern the Services;
  • prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft; and
  • comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.
  • To assess your application for a job with us. We use the personal information you provide to us as part of your application to join us to assess your suitability for our roles, and to determine the role that best fits your profile. It is in our legitimate business interests to do so, and we may also do so in preparation of entering into a contract with you.

 

We will only process personal information on the basis of our legitimate interests where such interests are not overridden by your interests or your fundamental rights and freedoms.

 

How we share your personal information

 

We disclose personal information about you with the following recipients and in the following circumstances:

 

  • Affiliates and partners: We may share your personal information with our corporate parent, subsidiaries, affiliates and co-marketing partners for purposes consistent with this Privacy Policy.
  • Service Providers: We may share your personal information with companies and individuals that provide services on our behalf or help us operate the Services or our business (such as hosting, information technology, customer support, website analytics services and carrier services).
  • Professional advisors. We may share your personal information with professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.
  • Authorities and others. We may share your personal information with law enforcement, government authorities and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
  • Business transferees. We may share your personal information with acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Interchim or our affiliates (including in connection with a bankruptcy or similar proceedings).

 

Your rights and choices

Opt out of marketing communications. You may opt out of marketing-related communications by following the opt-out or unsubscribe instructions contained in the marketing communications we send you or by contacting us as provided in the Contact Us section below. You may continue to receive Services-related and other non-marketing emails.

Online tracking opt out. You can opt out of third-party cookies. 

Your rights. As provided under applicable law and subject to any limitations in such law, you may:

  • Ask us for access to your personal information we hold;
  • Request corrections and/or deletions of your personal information;
  • Request to restrict the processing of your personal information, or object to that processing;
  • Withdraw your consent (where we are processing your personal information based on your consent) to the processing of your personal information;
  • Request for the receipt or the transfer to another organization, in a machine-readable form, of the personal information that you have provided to us; and
  • Complain to your local data protection authority of violation of your privacy rights, or your suffering as a result of unlawful processing of your personal information.

Please note that, prior to any response to the exercise of such rights, we will require you to verify your identity. In addition, we may have valid legal reasons to refuse your request and will inform you if that is the case. If you would like to exercise your rights, or for more information on your rights, please contact us using the details in the “Contact Us” section below.

Other sites and services

The Services may contain links to websites and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites or online services operated by third parties, and we are not responsible for their actions.

International data transfers


We may transfer your personal information to service providers or other third parties who are located outside of the European Economic Area (“EEA”) or the United Kingdom (“UK”), to countries which may not provide the same protections as the data protection laws where you are based, including the United States. When we do so, unless we can rely on a derogation provided under data protection law, we will ensure that relevant safeguards are in place to afford adequate protection for your personal information, and we will comply with applicable data protection laws, by relying on an adequacy decision by the European Commission or the UK Government on pre-approved contractual protections for the transfer of your personal information. For more information about how we transfer personal information internationally, please contact us as set out in the “Contact Us” section below.

Children’s privacy

Our Services are not directed at children, and we do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us as set out in the “Contact Us” section below.

 

Retention of personal information

Where required under applicable laws, we retain personal information only for as long as is necessary to fulfil the purposes for which it was collected and processed, in accordance with our retention policies, and in accordance with applicable laws and regulatory obligations or until you withdraw your consent (where applicable).

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information, the purposes for which we use personal information and whether we can achieve those purposes through other means, and the applicable legal and regulatory requirements.

For example, we retain personal information necessary for the management of orders and invoicing during the entire commercial relationship and 10 years for accounting obligations. We retain personal information related to marketing and prospecting during the whole commercial relationship and 5 years after the last contact. We do not store personal information related to payment means.

Security of personal information

We use reasonable organizational, technical and administrative measures designed to protect against unauthorized access, misuse, loss, disclosure, alteration, and destruction of personal information we process. Unfortunately, data transmission over the Internet cannot be guaranteed as completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its security.

Changes and updates to this policy

We reserve the right to modify this Privacy Policy at any time. We will post the updated Privacy Policy on the Website. If we make material changes to this Privacy Policy, we will let you know.

Contact us

Interchim is the entity responsible for the processing of your personal information and is the controller in respect of such processing.

If you have any questions or comments about this Policy, our privacy practices, or if you would like to exercise your rights with respect to your personal information, please contact us by email at rgpd.interchim@advion-interchim.comor by writing to us at:

Interchim

211 bis avenue JF Kennedy

03100 Montluçon, France

 

 

Interchim Cookie Policy

 

This Cookie Policy explains how Interchim uses cookies and similar technologies in connection with our Services. This Cookie Policy should be read in conjunction with our Privacy Policy. If you have any questions or concerns about the Cookie Policy, please contact us at rgpd.interchim@advion-interchim.com or as otherwise described in our Privacy Policy.

 

What are cookies and similar technologies?

 

  • Cookies are text files that websites store and access on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser to allow us to distinguish you from other users of our Services for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality and helping us understand activity and patterns.
  • Web beacons, also known as pixel tags or clear GIFs, are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

This Cookie Policy refers to all these technologies, and other types of tracking technologies used through our Services, collectively as “cookies.”

 

How do we use cookies and similar technologies?

 

We use both persistent cookies and session cookies. Persistent cookies stay on your device for a set period of time or until you delete them, while session cookies are deleted once you close your web browser. The cookies placed through your use of our website are either set by us (first-party cookies) or by a third party at our request (third-party cookies).

 

What types of cookies and similar technologies?

 

We use the following categories of cookies:

 

Essential. We use essential cookies to help make our Services usable by enabling basic functions like page navigation and access to secure areas of the Services. You can set your browser to block or alert you about these cookies, but then some parts of the Services will not work.

 

Analytics. We use these cookies to help us understand how our services are performing and being used. Specifically, we use Google Analytics to collect information about how users use our services, which we then use to compile reports that disclose trends without identifying individual visitors, and help us improve our services. For more information on Google Analytics, click here. For more information about Google’s privacy practices, click here. You can opt out of by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.

 

Email Interaction Technology: Our emails may contain web beacons to tell us whether they are opened and verify any clicks through to links within an email. We (and our marketing service provider on our behalf) use this information to help us understand how an email campaign performed, what types of emails and content our recipients find interesting, and what actions our recipients took, so we can improve our email campaigns in the future and make our emails more relevant to our recipients. If you do not wish the web beacon to be downloaded onto your device, you should select to receive emails from us in plain text rather than HTML.

 

How can you control the use of cookies?

 

You will be presented with a cookie banner or other tool to provide permissions prior to non-Essential cookies being set. We only set these non-Essential cookies with your consent.

 

You can also limit online tracking by:

 

  • Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.

Use the following links to learn more about how to control cookies and online tracking through your browser:

    • Firefox; Chrome; Microsoft Edge; Safari (Mac); Safari (Mobile/iOS); Opera; Internet Explorer

Note that because these opt out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.